Equality, Diversity and Inclusion Policy

This Equality, Diversity and Inclusion Policy sets out how we aim to be truly representative of all sections of society and our service users, and for our volunteers to feel respected and able to give their best.

Borderline Support UK is a national non-profit dedicated to supporting individuals and their families who are affected by borderline personality disorder. We believe that to provide the best service, we must ensure that all of our volunteers and service users are treated fairly, equally, and with dignity and respect.

Our Aims

Borderline Support UK aims to create a safe and welcoming atmosphere for everyone. We want to challenge all forms of oppression including those based on race, ethnicity, nationality, creed, gender, sex, class, sexuality, gender reassignment, learning ability, physical impairment, mental illness, HIV status, age, occupation, income, wealth and unrelated criminal conviction.

We aim to design our activities, services and decision making processes specifically to encourage and support participation from people who face disadvantage in society, including women, BAME people, disabled people, LGBTQ people, and people on low incomes.

Our Committments

Borderline Support UK is committed to:

  • Treating our volunteers and service users in an equal, fair, open and honest manner.
  • Recognising and valuing individual differences.
  • Tackling any instances of discrimination or disadvantages.
  • Tackling any instances of harassment or intimidation.
  • Equality of opportunity.
  • Encouraging equality, diversity and inclusion in our volunteers and service users.

Discrimination, Harassment and Hate Crime

Discrimination is when a person is prevented from taking part in something based on a particular characteristic they have.

Harassment is when someone behaves in a way which makes someone else feel distressed, humiliated or threatened.

Harassment based on disability, race, religion, transgender identity or sexual orientation is considered by the law to be hate crime, and can be reported to the police. To find out more about what classes as a hate crime, visit the Citizen’s Advice website, or the CPS website.


We take seriously any complaints brought our attention related to bullying, harassment, victimisation or unlawful discrimination. We will fully investigate any such incidents. If you feel you have been a victim of discrimination, bullying or harassment, please contact us in the first instance.