Course Content
This session will introduce students to the course and through the use of exercises promote general discussion encouraging the students to begin to get to know each other. The session will cover confidentiality, participation, commitment and a general overview of the course. 
What is Recovery?
The aim of this session is to explore the development of the recovery approach in mental health and to examine key concepts in recovery and a range of factors that support recovery.
Personal Recovery
The aim of this session is to explore personal experience of mental health problems and recovery and consider how the key concepts and factors supporting recovery (covered in session 2) have impacted on your own story of recovery.
What is Peer Support?
Now that we have been introduced to recovery characteristics and developed an understanding of the things that can help and hinder that process, we are going to consider the role the role of peer support in more detail. Firstly, we will examine what we mean by a peer and we will then go on to consider the relationship between peer support and recovery.
The Peer Relationship
In this session we will examine in more detail the processes and practices of establishing peer relationships. We will build on our earlier learning about the role of mutuality and empowerment in peer relationships. There will be a focus on issues of power, choice and control in peer relationships.
Review and Evaluation
The aim of this session is to give candidates the opportunity to reflect on learning to date; provide support and feedback on the assessment task and to review the content to date. The first assessment task is a written assignment in essay format where students consider their personal recovery story in relation to the recovery approach and the role of peer support.
Use of Language and Communications
As peer supporters, the language we use and how we communicate are key to building good connections with the people we are supporting. This session will focus on how we use the language of recovery and our wider communication skills in the peer relationship. The language of recovery is designed to bring out the strengths and abilities of those in recovery. The aim of this session is to introduce candidates to elements of effective communication, including verbal and non-verbal communication, active listening and the use of recovery language, and to enable them to use these to foster an effective peer support relationship.
Using Your Experiences Effectively
One of the most effective ways to explain recovery to others is by people sharing their experiences. It brings to life the reality of recovery. This session builds on previous learning to enable peer supporters to develop their skills and experience in sharing their experiences in ways that are helpful. This sharing is often described as intentional.
Surviving and Thriving
The aim of this session is to look at approaches to working with people which focus on their strengths and capabilities and on building resilience. This will include examining the ways in which strengths based approach might validate and reframe experience and how it uses role modelling and hope to help individuals build resilience. Strengths based approaches are at the heart of peer support practice.
Positive Risk Taking and Boundaries
The aim of this session is to examine the implications of formalised peer support, encouraging students to examine the related concepts of boundaries, role tension and working with risk. The session will introduce the concept of positive risk taking and the approaches that can be used to help in this process. This will include examining the balance between risk and responsibility in the peer relationship. As part of this, students will deal with the difficult topics of trauma, suicidality and risk.
Review and Evaluation
The aim of this session is to give candidates time to review and evaluate the course and their experience of it, and to finish off any outstanding work. it is an opportunity to reflect on learning, discuss experiences and discuss the final assignment.
Useful Resources
Peer Support Training
About Lesson

We have learned that people are experts in their own experience. It is therefore imperative that peer supporters are able to listen to and share stories and experiences that validate those experiences and develop relationships.


Communication is a two-way process where information is given and received between two or more individuals. It is essential to ensure that what is being said and what is being received has similar meaning to each individual within the conversation. How we communicate within the peer support relationship can be a powerful tool, and there is a range of techniques we can use to make our communication more intentional.


For example, the use of recovery language can show empathy and understanding while promoting hope and empowerment. The process of active listening will aid this. Communication is therefore the vehicle for building strong relationships. How we convey information, get across our intent, build trust, and develop mutuality is contingent upon it.


Communication isn’t just limited by what we say — it’s about what we write, how we listen, how we speak (the language and tone we use), which questions we ask, and how our attention is conveyed. It also includes our body language, which we will go on to consider in more detail later in this module.


To communicate effectively, we need to understand how and why we’re saying the things we’re saying (or not saying) and that what we’re hearing is only one story among many possibilities. In other words, when we listen to someone we hear a version of their story — that is, what they’ve chosen to share with us based on their assumptions about who we are, and how they currently see themselves at this moment in time.


When we listen with genuine curiosity and interest we listen to what is being said, how it’s being said and what’s not being said. We listen for how this person has learned to think/see/ understand things in this way.

Exercise Files
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