The service offers advice and guidance to individuals overseeing their own care package, whether through direct payments or self-funding. It provides assistance in identifying appropriate care options, such as engaging with agencies or hiring a personal assistant, as well as aiding in the establishment and upkeep of care packages while planning for emergencies. The organisation conducts several drop-in sessions via Skype for those seeking information on Direct Payments and hosts Peer Support groups.

Provides support to:

• People with an autistic spectrum condition
• Carers
• People with dementia
• People with SEN/learning disabilities
• People with mental health difficulties
• Older people
• People with physical disabilities
• People with sensory impairment
• People with an acquired brain injury
• People with challenging behaviour